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Phoenix CRM

a web application that facilitates provision of electricity, gas, water,
cable and broadband services to houses of multiple occupancy. It enables
tenants to be equal partners in everything related to their utility and service bills.
USER-FRIENDLY ONLINE SUBSCRIPTION MANAGEMENT
assess current utility service status

view electricity usage graph

perform utility rates review

pay utility bills

automate payments

enable and disable services of different utility suppliers.




Huddle Utilities is using Phoenix CRM administration panel as a customer management and a billing system for their business. The admin panel allows full automation of customer acquisition and lifecycle as well as billing, payments, reporting, analytics and connectivity to the accounting system. Phoenix CRM is a complex piece of software that completely replaces manual work and removes the need for tools such as excel, online databases and other.
THE FRESHCODE-HAND REQUIREMENTS
I needed a web application that would replace my current semi-manual way of managing my business. I needed to enable my employees to quickly register new customers, enable and disable utility services and allow tenants to transfer meter readings and pay the bills. I also needed to record supplier bills and make sure we charge clients correctly. I required data analytics and reporting to enable smart decision making and having data insights to optimise business decisions. The application also needed to be compatible with desktop and mobile devices
Huddle Utilities |Daniel Cohen & Paul Garmeson
SERVICES RENDERED BY FRESHCODE SOFTWARE
Extensive business analysis of the requirements
Designing smooth and powerful web user interface for customers and internal employees
Backend and website development
Mobile application development for recording meter readings
Security hardening
Testing and Deployment on Amazon Web Services
Production maintenance and ongoing support
PROJECT IMPLEMENTATION TIME
7 900 hours.
FRESHCODE TEAM
Project manager - 1;
Business Analyst - 1;
Full stack developer - 3;
QA - 1;
UI/UX Designer - 1.
TESTIMONIALS
FreshCode Team has been extremely professional. The team fulfilled my requirements in their entirety. Given the full data transfer from the old application, we adjusted to the new system quickly and painlessly. The app developed by FreshCode Software allows us to establish effective cooperation with tenants, utility suppliers and agents. Our business has risen to a new level thanks to the implementation of this solution. Cooperation with FreshCode team of professionals enabled us to meet business objectives on a tight deadline. We have launched the app and are now working with FreshCode on improving it further.
Huddle Utilities |Daniel Cohen & Paul Garmeson
TECHNOLOGY STACK
Frontend:
React, Redux, Immutable.js, Redux-Form, Apollo, Material-UI, Recharts.
Backend:
NodeJS, GraphQL, PostGraphQL, Express, Nginx, Certbot
Building:
Webpack 2, Babel, SASS + PostCSS
Code quality:
ESLint, SonarQube
External services:
Amazon Web Services (S3, SES), Global Iris
Database:
PostgreSQL
Tests:
Jest, Enzyme
Deployment:
Docker, Rancher + Gitlab CI