Businesses often spend more hours optimizing schedules than they care to admit, especially in lodging reservations, ticket booking, education, or urgent care platforms, where this process is very dynamic.
Let's focus on the healthcare industry to gain a better understanding of how to build or upgrade a medical scheduling app and why it's crucial.Digitalization has dramatically changed the operating models in all industries, including healthcare. The adoption of electronic health records (EHR), IoT, eSignature, TeleHealth, and automated scheduling software have been on the rise.
The last one is still performed in the old way in many organizations. Patients call the medical clinic reception to make an appointment and then the responsible employee looks through the schedule and suggests free time slots.
Sure, such a situation has several drawbacks, as manual processes in medical care can lead to inefficient time management and income loss.